Refund policy
If you would like to initiate a return please contact customer support by email: Click Here To Email Us for a return request. Please provide as many details as possible, including ORDER #, Full Name, Address, Phone Number, and REASON for the return. If the return is approved you will get further directions on shipping the package back to us. Any refund, store credit or replacement will be issued once the return has been received and processed.
Please note that we may request for you to email photos and/or a video of damaged or defective merchandise prior to sending the items back.
Any Damage Must Be Reported Within 24 Hours of Delivery!
You may not return consumable items. Any item deemed consumable is non refundable.
You will be responsible for shipping charges for non defective returns. All shipping charges are NON REFUNDABLE. When your original shipping was free, our cost of shipping your order will be deducted from your refunded amount.